POSITION AVAILABLE: Front Desk Scheduling Coordinator
Fletcher Dentistry is looking to fill an immediate FULL-TIME position in our front business office which focuses on scheduling and patient coordination.
is this the job you have been waiting for?
Before you submit your resume and application, we want you to consider the office you are applying for:
Fletcher Dentistry is not your typical dental office and we don’t want to be.
POSITIVITY: Yes, we provide high-quality, honest, patient-focused dental care in a comfortable modern high-tech environment, but it’s NOT ONLY ABOUT US and what we do! At Fletcher Dentistry, we emphasize a positive environment where we expect our team members and patients to feel good both while they are here and when they leave.
COLLABORATION: Yes, employees at Fletcher Dentistry are part of a team. Some say we are a family. Yes, those sounds cliché, but in our office we take this a step further and expect each of our staff members to recognize how their skills and gifts are vitally important to our total care for our patients. Dr. Fletcher preaches collaboration with each other and other offices, so that we can take EXCELLENT care of each patient in a unique way.
AN EXPERIENCE: We go beyond dental care to create an experience for our patients. As guests in our office, we focus on hospitality, providing the best possible dental experience from the greeting on the phone to welcoming them through our front door to the wave goodbye as the patient leaves. The building, the treatment, the equipment, the sights, the sounds and every team member they interact with are part of their total experience.
You should CONSIDER APPLYING for this position if:
You are someone who loves organization and can easily multitask.
You have an outgoing personality that is warm, inviting, and not easily disturbed by change.
You have been told by other employers/supervisors that you are friendly.
You have experience in hospitality, customer care, or patient management.
You love to answer questions and can easily find solutions to common problems.
You have excellent verbal/written communication skills, professional phone etiquette and a can “smile through the phone” with your voice!
You SHOULD APPLY for this position if:
You have previous front desk dental/medical office experience.
You have prior experience in a busy and productive general dental office. (Emphasis: Busy)
You have experience using dental management software including scheduling, billing, and insurance. (Our office uses Curve Dental, a browser based software.)
You are computer savvy and are familiar with the Google family of online software.
You have been told that you are very intuitive.
If the above describe you, then you SHOULD DEFINITELY APPLY for this position if:
You are naturally intuitive.
You are fluent in Spanish.
You set/track/meet personal goals annually, quarterly, weekly, daily.
You don’t like using the step-by-step instructions from IKEA.
You have ever worked at Disneyland, Dutch Bros Coffee, Apple Computer or Costco.
You hate the sounds and smells of a normal dental office, so do we!
You are comfortable with an employer who goes all out to dress/act like a pirate once/year.
You have the high score on Tetris and are not really challenged until your reach level 20.